Thank you for choosing www.greenbagz.com! We are committed to providing you with quality products and services. When purchasing our biodegradable trash bags, please note the following refund terms to ensure that you have a clear understanding throughout the entire shopping process.
- Refund Policy Overview
If you are not satisfied with the biodegradable trash bags you purchased, you have the right to request a refund within 14 days of receiving the product. Our goal is to ensure that you are satisfied with your purchase, so we will try to make the refund process as simple as possible. - Refund Conditions
Refund applications must meet the following conditions:
The product must be unused and in its original packaging.
The time to request a refund must be within 14 days of receiving the product.
Provide a copy of your proof of purchase (such as your order number or receipt).
- Situations where refunds are not applicable
The following situations are not applicable to the refund policy:
The product has been used or damaged.
Refund requests made more than 14 days ago.
Products not purchased directly through this website, such as purchased through a purchasing agent or third-party channels.
- Refund Process
If you meet the refund conditions, please follow the steps below:
Contact our customer service team with order details and refund request.
Return the item to the specified address as directed by customer service.
Once we receive and inspect the returned product, you will receive a refund confirmation email. Refunds will be made to the original payment method and are usually available within 2 business days of processing.
- Shipping Instructions
The shipping costs of the refund will be borne by the customer, unless the refund is due to the wrong product or product defect. If our product has quality issues, you will receive a full refund including shipping costs. - Contact Us
If you have any questions about the refund terms, please feel free to contact our customer service team. We attach great importance to the shopping experience of each customer and hope to handle your feedback and requests properly.
Thank you for your support and trust in our www.greenbagz.com! We look forward to continuing to serve you and contribute to environmental protection together!